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Privacy Policy for WhisperType

Introduction

This Privacy Policy describes how Median Tech, s.r.o. (“we,” “our,” or “us”), a company based in Slovakia in the European Union, collects, uses, and shares information in connection with your use of our Mac application, WhisperType (“the App”), distributed through Apple’s Mac App Store.

Information We Collect

1. Audio Recordings

  • Purpose: To provide speech-to-text transcription functionality.
  • Processing: Audio clips are sent to our servers for processing.
  • Retention: Audio recordings are deleted from our servers immediately after transcription is completed.

2. Email Addresses

  • Purpose: To prevent abuse and server overload through user authentication.
  • Storage: Email addresses are stored on our secure servers.
  • Marketing: We only send product updates to users who explicitly opt-in by checking the designated checkbox during signup.

3. Error Data

  • Purpose: To improve app performance and fix technical issues.
  • Collection Method: We use Sentry for error tracking.
  • Data Involved: Technical information related to app crashes and errors.

Third-Party Processing

1. Transcription Processing

We utilize the following third-party services for audio transcription:

  • Primary Provider: Groq
  • Backup Provider: OpenAI

These providers may process your audio data according to their own privacy policies. We recommend reviewing their respective privacy policies for additional information:

2. Error Tracking

We use Sentry for error tracking. Information about app errors may be sent to Sentry according to their privacy policy:

3. App Store

All payment processing is handled by Apple through the Mac App Store. We do not collect or store any payment information. For information about how Apple processes your payment data, please refer to:

GDPR Compliance

As a company based in the European Union, we comply with the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights:

  1. Right to Access: You can request access to your personal data.
  2. Right to Rectification: You can request correction of inaccurate personal data.
  3. Right to Erasure: You can request deletion of your personal data.
  4. Right to Restrict Processing: You can request restriction of processing of your personal data.
  5. Right to Data Portability: You can request transfer of your personal data.
  6. Right to Object: You can object to processing of your personal data.
  7. Right to Withdraw Consent: You can withdraw consent at any time.

To exercise these rights, please contact us at [[email protected]].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Audio recordings are deleted immediately after transcription.
  • Email addresses are retained for the duration of your account with us.
  • Error data is retained in accordance with Sentry’s data retention policies.

Children’s Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Last Updated

March 10, 2025